Customer Service Employee

RB Wittelsbacher Land cooperative bank is looking for a Customer Service Employee for its branch in Mering, available full time or part time on a permanent basis. The bank has placed great value on good relations since 1898 and works with a strong focus on its region, supporting local businesses, associations, foundations, and young people. In this role, you will be the first point of contact for customers and provide competent advice at the counter on general topics such as payment transactions and digital banking. When matters become more specialized, you will pass customers on to a senior customer adviser, who will support you with preparing and following up on conversations. You will also proactively contact customers on selected topics to keep them informed according to their needs. The ideal candidate is a trained bank clerk with experience in customer service and customer contact. You should be comfortable using IT and apps and enjoy showing people how to use them for their own needs. The position comes with a collectively agreed salary, 30 days of vacation plus bank holidays, a 39-hour workweek, flexible working hours between 7:00 and 20:00, and a non-expiring overtime account. Additional benefits include a secure job, company pension-related benefits, staff discounts, training and development, health benefits, commuting support, and other financial advantages.