Hotel, Restaurant Manager / Development Manager.
Experience in hotel and restaurant business. Consulting hotel projects from the construction and renovation stage to opening, support after opening. Operational management, certification of hotels, crisis management, sales and marketing skills, organizing business events, staff training, conclusion of management / franchising agreements with independent hotels.
Opening of hotels, supervision after opening:
1). Aurora *, Kharkov, Ukraine.
2). Victoria *, Kharkov, Ukraine.
3). Alleya Grand, Poltava, Ukraine.
4). The project of adaptation the operation of the resort Priboy (Kherson region, Black Sea coast) to Ukrainian state standard (Classification of hotels), Ukraine.
5). Consulting services for opening of the hotel complex Europe Park Hotel, Belgorod, Russia.
6). Consulting services for the construction project of hotel complex *, Surgut, Russia.
7). Consulting services for the construction project of hotel complex *, Tbilisi, Republic of Georgia.
8). Implementation of standards for three stars hotels in accordance with the requirements for hotels in Russia (Hotel classification system). Art-Ulyanovsk Hotel, Ulyanovsk, Russia. Preparation for the opening an independent hotel chain.
9). Implementation of standards for three stars hotels in accordance with the requirements for hotels in Russia (Hotel classification system). Hotel, Krasnoyarsk, Russia.
10). Implementation of standards for three stars hotels in accordance with the requirements for hotels in Russia (Hotel classification system). Hotel in Chelyabinsk region (rooms, cottages, recreational infrastructure).
11). Consulting services for the opening of La Grace Resort * (hotel, food and beverage department, medical center). Kerch region, Crimea.
12). Regional Representative and Country Partner of CHR brand in Ukraine, the CIS countries (Exclusively) and Russian Federation (Non Exclusively).
13). Consulting services for the opening of a multifunctional complex (portal car wash WashTec, hotel, restaurant). Kostanay, Kazakhstan.
14). Consulting services for the opening of the hotel Villagio. Kaluga, Russia.
At the moment:
Representative of Parkside Hotels & Resorts in the CIS countries (www.parksidehotelgroup.com).
- planning of the hotel premises by zones and services, providing recommendations for limiting the access of staff to guest areas;
- coordination and control of the implementation of design solutions for the hotel zones;
- drawing up a protocol of inconsistencies and identifying ways to eliminate deficiencies in order to match a certain category of hotel. Control of the implementation of works on the preparation of the hotel for certification and category confirmation;
- preparation of documentation for obtaining permission to open a hotel;
- organization and control of the logistics of the hotel and restaurant, drafting a supply plan. Work with providers.
- financial activity of the hotel, budgeting, accounting;
- rooms categories, configuration for software. Drawing up cards of a complete set of rooms;
- development of the list of printing products, specifications of printing products in accordance with the requirements of the relevant category;
- staff recruitment. Structural units and positions for each unit. Conducting interviews with applicants for various vacancies;
- description of the basic and additional services of the hotel;
- coordination of actions and control of work in the direction of Sales and e-commerce (coordination of categories and published prices, tariff matrix, standard forms of the contract for the implementation of hotel services, etc.);
- development and implementation of documentation: draft collective agreement, staff regulations, internal labor regulations, admission and placement rules, service standards, job descriptions;
- crisis management: the development of a set of measures to optimize the work of the hotel in order to increase profits and reduce operating costs;
- research on the method of Hotel Mystery Guest: conducting a hidden audit of the hotel in order to identify and eliminate shortcomings.
Hotel Development Manager
Mob: +380 50 922-6173
Mob / Viber: +380 67 536-0792
Mob Russia / WhatsApp: +7 964 500-3869