Collections Analyst

Carrier Refrigeration Operation Czech Republic s.r.o. is hiring a Collections Analyst in Prague, Czechia. This is a full-time, single-shift role with a salary of CZK 55,000–70,000 per month. There is one vacancy, listed for an Employee Card, and accommodation is not provided. Send applications to Nikolai Nepomniashchii at nikolai.nepomniashchii@carrier.com, who also submitted the vacancy. You will manage an assigned portfolio of customer accounts and actively collect outstanding receivables. Responsibilities include contacting customers by phone, email and online meetings to secure timely invoice payments, monitoring overdue accounts and taking appropriate follow-up action. You will review accounts receivable aging reports to identify collection priorities and potential risks, record payment promises and agreed payment dates, investigate payment delays and work with customers to resolve issues. You will also collaborate with Sales, Customer Service, Credit and Finance teams to remove barriers to successful collection. The role includes preparing regular reports on overdue receivables, collection performance, aging trends and bad debt risk; supporting bad debt reviews, write-offs and collection escalations as needed; and maintaining accurate records of collection activities, customer communications, complaints and disputes, and payment plans in internal systems. You will participate in month-end accounts receivable and collections reporting activities, support continuous process improvements to reduce overdue balances and improve collection efficiency, and comply with company policies, internal controls and financial processes. Benefits include meal vouchers worth CZK 150 per day, with an employer contribution of CZK 82, and a MultiSport card. The annual holiday allowance is provided through Flexi Pass vouchers at CZK 1,000 per month, rising to CZK 2,000 in December. After three months of employment, a monthly contribution of CZK 2,000 is available for pension insurance, life insurance or healthcare. Employees receive five weeks of annual leave, one week above the entitlement under the Czech Labour Code, plus five days of personal leave.