Quality Check Executive

MAITROX POLAND Sp. z o.o. (Mepro Poland Sp. z o.o.)

2023-10 – Present · Bielany Wroclawskie, Poland

• Performed functional and hardware validation of mobile devices, focusing on motherboard diagnostics and repair verification.
• Verified compliance with Polish telecom operators, including Orange, T-Mobile, and Play, and compatibility with LTE/5G bands and carrier configurations.
• Conducted post-repair testing to confirm compliance with OEM and operator requirements before shipment.
• Analyzed IC faults, power issues, and connectivity module failures to improve repair accuracy and turnaround time.
• Used QXDM, ADB, and fastboot for network, software, and hardware validation.
• Coordinated with repair teams to improve motherboard repair quality.
• Supported firmware flashing, software upgrades, and calibration during repairs and testing.

Administration and Customer Service Executive

Codebrio Technologies

2017-03 – 2022-10 · Chennai, India

• Scheduled and managed directors' meetings.
• Supervised internal administration and office staff payroll.
• Conducted audits and contributed to employee training.
• Responded promptly to customer complaints by email.
• Communicated technical updates on products and services to customers.

Administrator

Safety Knit India Private Ltd

2016-04 – 2017-12 · Chennai, India

• Assisted the factory manager with production and office management.
• Served as a contact across quality control, accounting, and management departments.
• Coordinated company meetings, appointments, interviews, and inspections.
• Helped departments resolve problems and complete work on time.

Administrator

Al Million Group of Companies

2014-06 – 2016-02 · Chennai, India; six months at the head office in Qatar

• Updated staff and factory worker attendance in HRM software for payroll.
• Served as Management Representative for the company's Quality Management System.
• Managed accounts payable and receivable.
• Prepared cash receipts, billing, daily bank deposits, and bank reconciliations.
• Monitored expense control procedures.

Customer Service Representative

International Remittance NZ Ltd.

2013-01 – 2014-03-19 · Auckland, New Zealand

• Handled currencies, reconciled cash, and managed branch activities.
• Resolved customer complaints and implemented improvements based on customer feedback.

Administration and Customer Service

Amber India Restaurant Ltd. (Raviz Group of Restaurants)

2012-06 – 2012-12 · Auckland, New Zealand

• Prepared sales reports for nine restaurants in and around Auckland.
• Managed chefs, kitchen staff, and service teams to provide a pleasant dining experience.
• Interacted daily with restaurant staff and guests to encourage and collect feedback.

Accountant

Rasi Electrodes Ltd

2009-07 – 2011-12 · Chennai, India

• Updated staff and factory worker attendance in HRM software for payroll.
• Managed accounts payable and receivable.
• Prepared cash receipts, billing, daily bank deposits, and bank reconciliations.
• Reported daily to the Managing Director and General Manager on office activities, fieldwork, and cash book updates.
• Followed up on outstanding supplier issues and ensured processing complied with policies and procedures.