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Applications: 0
Company: PSR Company

Client Support Manager With English - German

Location: Romania , Timișoara

Salary: From 1000

Contact Person: PSR Company

Employment Type: full time

Required knowledge of languages: English, German


You speak English and German?

Then we have an existing proposition for you

- a major travel & tourism client in Timisoara

 

Candidate profile:

  • German or Italian or Romanian with a good level of English;

  • Strong computer navigation skills and PC Knowledge, multi-tasking abilities;

  • High school diploma, three to six months of relevant experience preferred;

  • Strong customer service orientation;

  • Dependable with strong attention to details;

  • The ability to be flexible and adapt to changes quickly;

  • Patience in all customer contact situations by maintaining a pleasant and professional tone and manner.

 

Job description:

  • Clarify customer requirements, probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer;

  • Listen attentively to customer needs and concerns; demonstrate empathy while

  • maximizing opportunity to build rapport with the customer;

  • Participate in activities designed to improve customer satisfaction and business

  • performance;

  • Offer additional products and/or services;

  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.


 


Benefits:

  • Development of your English plus other languages skills and career opportunities in a multinational company;

  • Flexible, adaptable working hours and the assurance of an international company;

  • Competitive salary and benefits;

  • Attractive relocation package;

  • Healthcare services;

  • Paid annual leave;

  • Full training and ongoing career development opportunities!

The opportunity to be part of a likable team and a pleasant working atmosphere

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Published: 2019-04-23

Expires on: 2019-06-07

Ad Code: QPzw6l5

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