Collections Analyst

Carrier Refrigeration Operation Czech Republic s.r.o. has one full-time Collections Analyst vacancy in Prague, Czechia, with a single-shift schedule. The salary is CZK 55,000–70,000 per month. The vacancy is listed for an Employee Card, and accommodation is not provided. The application contact and person who reported the vacancy is Nikolai Nepomniashchii at nikolai.nepomniashchii@carrier.com. You will manage an assigned portfolio of customer accounts and actively collect outstanding receivables, contacting customers by phone, email and online meetings to secure timely payment of unpaid invoices. Responsibilities include monitoring overdue accounts and taking appropriate follow-up action, analysing receivables aging reports to identify collection priorities and potential risks, and recording and managing customer payment promises and agreed payment dates. You will investigate payment delays, work with customers to resolve issues, and collaborate with Sales, Customer Service, Credit and Finance teams to remove barriers to successful collection. The role includes preparing regular reports on overdue receivables, collection performance, aging trends and bad debt risk; supporting bad debt reviews, write-offs and collection escalations as needed; and maintaining accurate records of collection activities, customer communications, complaints or disputes, and payment plans in internal systems. You will participate in month-end accounts receivable closing activities and collections reporting, support continuous process improvements to reduce overdue balances and improve collection efficiency, and comply with company policies, internal controls and financial processes. Benefits include meal vouchers worth CZK 150 per day, with an employer contribution of CZK 82, and a MultiSport card. An annual holiday allowance is provided through Flexi Pass vouchers at CZK 1,000 per month, increasing to CZK 2,000 in December. After three months of employment, a monthly contribution of CZK 2,000 is available for pension insurance, life insurance or healthcare. Employees receive five weeks of annual leave, one week above the Czech Labour Code entitlement, plus five days of personal leave.