Customer Management Clerk (m/f/d)

tech services gmbh is a master electrical company and service provider for electrical installations and technical services. Its services cover technical and logistics areas such as self-service automation, hardware, smart metering, fiber optic expansion, and charging infrastructure in the AC/DC segment. For the company headquarters in Königsbrunn near Augsburg, tech services gmbh is looking for a Customer Management Clerk (m/f/d) to start immediately. The position is a permanent full-time role, with remuneration by agreement. The role includes dispatching service technicians, planning and handling service assignments including complaints, scheduling and monitoring appointments, and customer support by phone or email. You will also process service tickets in the company’s internal control system. There are no sales calls. The employer offers a permanent employment relationship, attractive pay including additional premiums for weekends and public holidays, 30 days of holiday, flat hierarchies, bike leasing, company pension provision, individual theoretical and practical onboarding, and a varied, independent role supported by a strong team.